Executive – Commercial and Customer Relations (Duty Free Mall at Port City Colombo)

Commercial and Customer Relations

Responsibilities

Commercial Activities:

  • Develop and implement commercial strategies to maximize sales and profitability.
  • Monitor and analyze sales performance, identifying trends and opportunities for growth.
  • Collaborate with suppliers and vendors to negotiate terms, secure promotional deals, and manage product launches.

Event Management:

  • Plan, organize, and execute events and promotional activities to attract customers and boost sales.
  • Coordinate with internal teams and external partners to ensure successful event execution.
  • Manage event budgets, timelines, and logistics, ensuring all events are delivered on time and within budget.

Marketing and Promotion:

  • Develop and implement marketing campaigns to promote products and events in the duty-free shop.
  • Create and manage content for marketing materials, including digital and print media.
  • Utilize social media and other marketing channels to engage customers and drive traffic to the store.

Administrative Tasks:

  • Maintain records of commercial activities, event planning, and marketing initiatives.
  • Prepare reports and presentations for management review.
  • Assist in the preparation of budgets and forecasts for commercial activities and events.

Key Requirements

  • Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field.
  • Previous experience in commercial management, event planning, or a related role, preferably in a retail or duty-free environment.
  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • Creative thinking and problem-solving abilities.
  • Proficiency in using marketing and event management software.
  • Ability to work flexible hours, including weekends and holidays.
  • Fluency in multiple languages is an advantage.

Who Can Apply

The remuneration plan for the above position is attractive, Candidates with can do attitude and willing to perform exceptionally in the given role can look forward to best rewards, exceptional opportunities and career progression.

If you think you have what it takes to be successful in this challenging role, please apply by email to [email protected] along with a recently taken photograph. Indicate the position applied for in the subject line of the email.

Human Resources Department, CHEC Port City Colombo (Private) Ltd. Level 30, One Galle Face Tower,
No 1 A, Centre Road, Galle Face, Sri Lanka, Colombo 2

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